Understanding Your Users

by Catherine Courage and Kathy Baxter

Reviewed by Steve Kersten for ClickStart


ISBN: 1558609350

This clear and concise practitioner guide explains how to gather user requirements for developing software systems to support users’ needs. Its color layout and well-written content carefully step you through the requirements gathering process, from determining what you need to know before gathering your requirements to selecting information gathering activities and analyzing and reporting the data. The up-to-date appendixes present additional tools, lists, and resources for further learning and application of the theories presented.


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