The Complete Idiot’s Guide to Knowledge Management
by Melissie Rumizen
Reviewed by Steve Kersten for ClickStart
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A delightful, clear, and concise text on knowledge management, written to provide the theories and concepts of KM so that you can start implementing it in your organization. Rumizen makes sure to include real-world examples throughout along with bulleted lists, annotations, call outs, and chapter summaries. The text is very easy to read and well chunked. No prior experience with knowledge management is required to enjoy and implement the training this book presents. |