Consulting

ClickStart offers a wide range of services to meet your needs.

Flare Consulting

  • Best practices
  • Workflow recommendations
  • Single sourcing recommendations
  • Migration from Word, FrameMaker, RoboHelp, and other applications
  • Stylesheet (CSS), skin, template, master page, and page layout design
  • Troubleshooting
  • Online, mobile, and print documentation development
  • Context-sensitive help assistance
  • Customized training, including one-on-one training

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Captivate Consulting

  • Best practices
  • Workflow recommendations
  • Importing PowerPoint presentations
  • Template design
  • Troubleshooting
  • Tutorial, demo, and WBT development
  • Quiz development and CMS integration
  • Customized training, including one-on-one training

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Online Help Development

  • HTML Help (CHM), Web-based Help, Flash Help, DotNet Help
  • Custom help systems for custom applications
  • Context-sensitive help for JSP, ASP, HTML, XML, AJAX, C++ C#, VB, and others
  • Embedded user assistance
  • Migration assistance from WinHelp to HTML Help and WebHelp
  • New help author mentoring

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Instructional Design

  • Curriculum development and delivery
  • Marketing demo development
  • Web-based training (WBTs)

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Knowledge Management

  • Knowledge base, policies and procedure, and wiki development
  • Single sourcing consulting

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User Experience Design

  • Agile, RUP, and Scrum project consulting
  • Usability testing
  • Use case development 
  • User assistance (UA) and user interface (UI) design  
  • User and requirements analysis

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