Knowledge Management

Our knowledge management services include:

  • Knowledge base development 
  • Policies and procedure development
  • Single sourcing consulting
  • Wiki development

Knowledge Bases, Policies and Procedures, and Wikis

We have experience developing very large (12,000+ topics) knowledge bases and policies and procedure systems. We can help you select the right tool, train your team, outline and develop your content, and develop an efficient content maintenance plan. Whether you need to develop a company-wide wiki with thousands of contributors or a small P&P system for one department, we can help.

Single Sourcing Consulting

Don’t maintain sepatate printed documentation and online help content–let us help you single source your content. Our team includes Flare, RoboHelp, FrameMaker, and Word experts, and we know how to get the most out of these tools. We can apply best practice single sourcing principles to your project to help you maximize efficiency, decrease develop time, and reduce rework.