Knowledge base (KB) consulting

Our knowledge base consulting services include:

  • Tool selection
  • Team training
  • Template development
  • Scoping, planning, outlining, and estimating
  • Content development
  • Translation planning and management

Experience

We have experience developing large (15,000+ topics) KB systems using MadCap Flare. Whether you need to migrate your content from Word, FrameMaker, RoboHelp, or another application, have a collection of Word, Visio, PowerPoint, HTML, XML, and DITA files scattered through your company, or you don't have any existing content, we can help.

Efficiency

Don’t maintain separate printed documentation and online help content–let us help you single source your content. Our team includes Flare, Doc-to-Help, RoboHelp, FrameMaker, and Word experts, and we know how to get the most out of these tools. We can apply best practice single sourcing principles to your project to help you maximize efficiency, decrease develop time, and reduce rework.

Click here to request more information or call us at +1 404.520.0003.