Our library is always open.
Scott’s presentations focus on embedded user assistance, microcontent, microlearning, CSS, and MadCap Flare. If you’re interested in having Scott give a presentation or workshop at a conference, interest/professional group meeting, or for your company, please contact us.
All presentations are © 2022 ClickStart
| Presentation | Event |
|---|---|
| MadCap Software webinar, 12/16/21 | |
Migrating Large Projects into MadCap Flare (with Thomas Bro-Rasmussen) |
MadCap Software webinar, 12/16/21 |
Integrating Training and Technical Documentation (with Jenni Christensen) |
Content Wrangler webinar, 11/17/21 |
| tcworld 2021 | |
Bridging the Gap: Integrating Training & Technical Documentation (with Andrea Maliska) |
MadCap Software webinar, 11/10/21 |
From Content Silos to Corporate Assets |
ATD Conference 2021 (Salt Lake City) |
| 4 Keys to Good Project Management for Technical Documentation | MadCap Software's MadBlog, 07/14/21 |
| DNA of a Technical Communicator | tekom Denmark meet-up, 06/01/21 |
| Project Management: Keeping it Simple | MadCap Software White Paper |
| Microcontent: Designing & Developing Reusable Content | Write the Docs Australia & India 2020 |
| Formatting a Chapter-level Table of Contents | MadCap Software's MadBlog, 12/14/20 |
| Microlearning: Less Can Be Much More | MadCap Software webinar, 05/07/20 |
| Best Practices for Microcontent-based Authoring | tcworld 2019 (Stuttgart) |
| Best Practices for Responsive Content (tutorial) | tcworld 2019 (Stuttgart) |
| Advanced CSS Tips and Tricks with MadCap Flare | MadWorld Europe 2019 (Dublin) |
| Best Practices for Adapting MadCap Flare’s Design Templates | MadWorld Europe 2019 (Dublin) |
| Best Practices for Responsive Content in MadCap Flare (workshop) | MadWorld Europe 2019 (Dublin) |
| Microcontent Authoring | Nordic Techkomm 2019 (Copenhagen) |
| Content Reuse and Automation using Database Publishing and Microcontent (with Thomas Bro-Rasmussen) | Nordic Techkomm 2019 (Copenhagen) |
| Pro Tip: Formatting Images with CSS | MadCap Software webinar, 9/19/19 |
| Best Practices for Responsive Content (workshop) | MadWorld 2019 (San Diego) |
| Dynamic User Assistance in MadCap Flare | MadWorld 2019 (San Diego) |
| Enhancing HTML5 Responsive Layout and Design | MadWorld 2019 (San Diego) |
| Dynamic Role-based User Assistance (workshop) | tcworld 2018 (Stuttgart) |
| CSS Best Practices | tcworld 2018 (Stuttgart) |
| Best Practices for CSS | STC Chicago webinar, 10/1/18 |
| Intro to CSS for MadCap Flare Users | MadWorld Europe 2018 (Prague) |
| Extreme CSS Techniques (workshop) | MadWorld Europe 2018 (Prague) |
| Advanced Skinless HTML5 Design | Madworld 2018 (San Diego) |
| Extreme CSS | Madworld 2018 (San Diego) |
| Cutting-edge Design with MadCap Flare | STC Summit 2018 (Orlando) |
| DNA of Technical Communication | Write2Users 2017 (Copenhagen) |
| Multi-platform Output with Flare | Write2Users 2017 (Copenhagen) |
| Enhancing Flare with jQuery | Write2Users 2017 (Copenhagen) |
| MadCap Flare Pain Points | Write2Users 2017 (Copenhagen) |
| MadCap Flare Goodies | Write2Users 2017 (Copenhagen) |
| Cutting-edge Design with MadCap Flare | tcworld 2017 (Stuttgart) |
| Best Practices for Embedded UA | tcworld 2017 (Stuttgart) |
| Adapting Content for Mobile Devices | tcworld 2017 (Stuttgart) |
| Cutting Edge HTML5 Design "before" project "after" project |
MadCap Software webinar, 8/30/17 |
| Best Practices for Responsive Content | UA Europe 2017 (Harrogate) |
| Best-in-class Embedded UA | UA Europe 2017 (Harrogate) |
| MadCap Flare: Taking control of your HTML5 output with styles, skins, and master pages workshop (with Matthew Ellison) | UA Europe 2017 (Harrogate) |
| MAD for MadCap Flare Certification Bootcamp | MadWorld 2017 (San Diego) |
| Cutting Edge HTML5 Design | MadWorld 2017 (San Diego) |
| A New Look at Extending HTML5 Targets with jQuery | MadWorld 2017 (San Diego) |
|
jQuery Plugins for Enhancing Web Content |
ISTC Communicator, Winter 2016 |
| Enhancing User Assistance with jQuery | tcworld 2016 (Stuttgart) |
| Responsive Web Content workshop | tcworld 2016 (Stuttgart) |
| Best Practices for Formatting Notes, Tips, Cautions and Warnings in MadCap Flare | MadCap Software webinar, 7/20/16 |
| Extending HTML5 Targets with jQuery | MadWorld 2016 (San Diego) |
| An Introduction to CSS | MadWorld 2016 (San Diego) |
| Core Web Standards and Competencies | WritersUA East 2015 (Seattle) |
| Applying Responsive Web Design (RWD) to UA | WritersUA East 2015 (Seattle) |
| CSS3: Advanced Techniques workshop (examples) | MadWorld 2015 (San Diego) |
| Responsive Content: A CSS-based Approach | MadWorld 2015 (San Diego) |
| Responsive Content: A CSS-based Approach (examples) | MadWorld 2015 (San Diego) |
| Best Practices for Going Mobile | MadWorld 2015 (San Diego) |
| MadCap Flare: Advanced Table Styles | MadWorld 2014 (San Diego) |
| Embedded UA 101 | STC Summit 2013 (Atlanta) |
| MadCap Flare: How Not to Let Team Authoring Drive You Crazy | MadWorld 2013 (San Diego) |
| Using MadCap Flare Reports and MadCap Analyzer | MadWorld 2013 (San Diego) |
| Best Practices for Embedded UA | WritersUA 2012 (Memphis) |
| Flare Tips and Tricks | WritersUA 2010 (Seattle) |
|
WritersUA 2010 (Seattle) |
|
|
CSS: Best Practices for Increasing Usability example - non-scrolling region |
Tekom 2009 (Wiesbaden, Germany) |
|
Tekom 2009 (Wiesbaden, Germany) |
|
| Best Practices for Single Sourcing with Flare | STC Summit 2009 (Atlanta, GA) |
| Best Practices for Web-based Embedded User Assistance
demo - embedded UA panel demo - embedded UA panel, field-level demo - embedded UA popup, AJAX |
WritersUA 2009 (Seattle, WA) |
| Motivating Users (keynote) | Yggdrasil 2008 (Stockholm) |
| Best Practices for Designing and Developing User Assistance | Yggdrasil 2008 (Stockholm) |
| Flare Hot Tips and Cool Tricks (presentation) Flare Hacks 08 (handout) |
WritersUA 2008 (Portland, OR) |
| Designing Best-in-Class Embedded User Assistance presentation exercises |
WritersUA 2008 (Portland, OR) |
| Best Practices for Embedded UA | Techshoret 2008 (Jerusalem) WritersUA 2007 (Long Beach, CA) |
| Flare Tips and Tricks (presentation) Flare Hacks 07 (handout) |
WritersUA 2007 (Long Beach, CA) STC Central Ohio Conference 2006 |
| Designing Stylesheets for Online Help | WritersUA 2007 (Long Beach, CA) |
| User-centred Design for Help Systems | TCANZ 2007 Conference (Wellington) |
| Best practices for Embedded User Assistance | TCANZ 2007 Conference (Wellington) |
| Combining Embedded User Assistance and External Help Systems | IEEE PCS newsletter, June 2006 |
| Is It Time to Migrate from RoboHelp to Flare? (with Rob Houser) | International Conference 2006 (Las Vegas) |
| Getting Started with Flare | STC Atlanta Currents 2006 |
| Best Practices for Embedded User Assistance | AODC 2005 (Melbourne) |
| Using Storyboards and Prototypes | AODC 2005 (Melbourne) |
| Team-based Usability workshop | AODC 2005 (Melbourne) |
| Practical JavaScript for User Assistance | WritersUA East Conference 2005 |
| Best Practices for Online Help (Workshop) | Tekom 2005 (Wiesbaden, Germany) |
| Best Practices for Embedded User Assistance | WritersUA 2005 Tekom 2005 (Wiesbaden, Germany) |
| Standards for Online Help | Tekom 2005 (Wiesbaden, Germany) |
| Case Studies in Web-based Embedded User Assistance | Tekom 2005 (Wiesbaden, Germany) |
| Designing, Localizing, and Customizing Web-based Embedded Assistance | IEEE Professional Communication Conference 2005 (Limerick) |
| Designing Web-based User Assistance | WritersUA East Conference 2004 |
| Developing Embedded User Assistance for Web-based Applications | WritersUA East Conference 2004 (Boston) WritersUA Conference 2004 (Hollywood) |
| Developing Database-resident Help for Customizable Web-based Applications | WritersUA Conference 2004 (Hollywood) |
| Embedded UA: One Step Beyond | Winwriters Europe Conference 2003 (Stockholm) |
| Designing Embedded UA Case Study | Winwriters Europe Conference 2003 (Stockholm) |
| Database-driven UA Case Study | Winwriters Europe Conference 2003 (Stockholm) |
| Context-sensitive UA Case Study | Winwriters Europe Conference 2003 (Stockholm) |
| Developing Context-sensitive Help for Web Applications | Winwriters Europe Conference 2003 (London) Winwriters Conference 2003 |
| Developing Database-Resident Help | Winwriters Europe Conference 2003 (London) |
| Designing Embedded User Assistance for Web-based Applications | Winwriters Europe Conference 2003 (London) |
| Embedded help scripts | Winwriters Europe Conference 2003 (London) |
| Integrating Web-based Help and Web-based Training | STC International Conference 2002 (Nashville) |
| Deconstructing the Custom Help Model | Help Technology Conference 2002 (Boston) |
| Context-sensitive Help Techniques | Help Technology Conference 2002 (Boston) |
| Database Resident Help | Help Technology Conference 2002 (Boston) |
| Designing Effective WBTs | Tech*Comm 2001 |
| Using Prototypes and Storyboards | Tech*Comm 2001 |
| Creating Cross-browser Help Systems (with Dave Gash) | Winwriters Conference 2002 (Seattle) |
| Customizable Help using JS and ASP | Winwriters Conference 2002 (Seattle) |
| JavaScript 101: JavaScript for Writers and Trainers | STC Atlanta chapter Currents Conference 2002 |
| How to Select an HTML-based Help Format | STC International Conference 2001 (Chicago) |
| How to Create Web-based Training | STC International Conference 2001 (Chicago) |
| Creating Cross-browser Help Systems | Winwriters Conference 2001 (Santa Clara) |
| Creating Embedded Help for Web-based Applications | Winwriters Conference 2001 (Santa Clara) |
| Top Ten JavaScript Enhancements for Help | Winwriters Conference 2001 (Santa Clara) Online Help Conference 2001 (Copenhagen) |
| Team-based Usability Testing | Online Help Conference 2001 (Copenhagen) |
| Embedded Help for the Web | Online Help Conference 2001 (Copenhagen) |
| User-centered Design on the Web | PNC Conference 2001 (Hong Kong) |
| Website Design for Digital Archives | PNC Conference 2001 (Hong Kong) |
| Designing Effective Web-based Training | TechComm Over the Internet Conference 2001 (Taipei) |
| An Introduction to Team-based Usability Testing | STC TransAlpine Chapter meeting, 2001 (Slovenia) |
| User-centered Design for informational Web-sites | International Colloquium on Professional Communication 2001 (Suzdal, Russia) |
| Standards for Online Help (seminar) | Tech*Comm Conference 2001 (Washington, DC) |
| Using Prototypes and Storyboards | Tech*Comm Conference 2001 (Washington, DC) |
| Designing Effective Web-based Training | Tech*Comm Conference 2001 (Washington, DC) |
| How to Select an HTML-based Help Format | STC International Conference 2001 (Chicago) |
| How to Create Web-based Training | STC International Conference 2001 (Chicago) |
| Creating Cross-browser Help Systems | South Africa Help Conference 2000 (Johannesburg) |
| Creating Web-based Tutorials | Tech*Comm Conference 2000 (Seattle) |
| Designing Embedded User Assistance | STC International Conference 2000 (Orlando) |
| Creating HTML-based Help with RoboHELP HTML 2000 | STC International Conference 2000 (Orlando) STC Atlanta Chapter Currents Conference 2000 |
| Designing Web-based Embedded Help |
Winwriters Conference 2000 South Africa Help Conference 2000 (Johannesburg) |
| Maximize the Power of Performance: Games and the Future of Interface Design (with Rob Houser) |
Tech*Comm Conference 1999 |
| Designing for Interactivity: Role Models, Guides, and Coaches | Tech*Comm Conference 1999 STC International Conference 1998 (Anaheim) STC Atlanta Chapter Currents Conference 1998 |
| Moving a Community to the Web: Creating Hyperviews: Online | STC International Conference 1999 (Cincinnati) |
| An Overview of HTML-based Help | STC Atlanta Chapter Currents Conference 1999 |
| Learning from Games: Seven Principles of Effective Design | Technical Communication, August 1998 |
| Organizing an STC Chapter Web Site | STC Tieline, August 1998 |
| Three Reasons to Consider Using Multimedia | Commlink (The Atlanta STC Chapter newsletter), April 1997 |
| Designing Minimalist Documentation | STC Orlando Trends Conference 1997 |
| Book Commentary: Computerized Workplace Writing | ACM SIGDOC Asterisk Journal of Computer Documentation May 1997 |
| Using Minimalist Principles to Develop Online Documentation | RPI Symposium 1997 |
| The Usability Tool Kit: Conducting Usability Tests on a Budget | STC International Conference 1996 (Seattle) |
| Instructional Design Lessons Technical Communicators Can Learn From Games (with Rob Houser) | STC International Conference 1996 (Seattle) IEEE PCS 1996 (Saratoga Springs) |
| Minimalism: Creating Texts for Multiple Use | STC International Conference 1995 (Washington, DC) IEEE PCS Conference 1995 (Savannah) |
| Re-Engineering the Documentation Process | STC International Conference 1995 (Washington, DC) |
| Conducting Informal Usability Tests | STC International Conference 1994 (Minneapolis) |
| Integrating Documents Using Minimalist Principles | IEEE PCS Conference 1994 (Banff) |
| Virtual Reality, Multimedia, and Instructional Text: Meeting Users' Needs | ACM SIGDOC 1994 (Banff) |
| Minimalist Documentation and Training | East Tennessee PCOC Conference 1993 (Knoxville) |
| The Role of Transparency in Instructional Text | NCTE Conference 1992 |