Let's create something great.

We offer a wide range of services to meet your needs and exceed your expectations.

Deliverables

Technical content

HTML-based online help development
Context-sensitive help design, development, and coding for mobile, Windows, and browser-based applications
Embedded user assistance design and development
User guide development

Microcontent

Content mining for potential microcontent blocks
Microcontent-based authoring workflow and strategy development
Microcontent reuse planning for training, documentation, software, AR/VR, and voice search
Google search optimization

Knowledge bases

Tool selection
Team training
Template development
Scoping, planning, outlining, and estimating
Content development
Translation planning and management

Policy & procedures (P&Ps)

Tool selection
Team training
Template development
Scoping, planning, outlining, and estimating
Content development
Translation planning and management

Training & learning

Training guide development
Certification program management
eLearning design and development
Microlearning strategy and development

UX (user experience)

Agile project consulting
Focus groups and usability testing
User and requirements analysis
User assistance (UA) and user interface (UI) design

Tools

MadCap Flare

Best practices
Workflow recommendations
Single sourcing recommendations
Migration from Word, FrameMaker, RoboHelp, and other applications
Stylesheet (CSS), skin, template, master page, and page layout design
Troubleshooting
Online, mobile, and print documentation development
Context-sensitive help assistance

Source control

Source control provider selection
Source control system setup
Binding projects and files to source control
Workflow development (branching, versioning, check in/out or pull/push)
Team training
Translation planning and management

Wondering what our past clients' think? Click here to read their what they've had to say. We can't wait to put a smile on your face, too!